Pre-Order Clothing

Does your item have a pre-order status? Then it means that the item is currently being carefully made by any of our ethical labels and makers, and you’re welcome to purchase as normal via the checkout.

It only applies to the next labels > Nich, Odalux, Mantaikotai, Wilga Clothing & Quillan.

★ 5-6 weeks is the estimated delivery time from date of purchase for pre-ordered items for our labels Nich & Odalux. 6 weeks for Mantaikotaithough should they arrive at Velvety earlier than anticipated, we will, of course, be able to send them to the address nominated at the time of checkout.

Please note: all pre-orders need at least 3 weeks to be made and delivered to Velvety, meaning it is unfortunately impossible get your pre-order earlier than that.

★ Our Labels Wilga Clothing and some styles from Quillan are also made to order. Wilga items can take 3 to 7 days to be made and ships via express post. Quillan ships within 2 weeks from the date of purchase.

 

Pre-Order Shoes

★ Please allow up to 15-20 days of delivery from the date of purchase. In most cases, it will arrive prior to the 15 days period. This applies to Solana Shoes & Bohema Shoes.

If a style or colour you wish to purchase is unavailable online, please email us at info@velvety.com.au with the details as we may be restocking soon. 

Please note: Garments & shoes with a pre-order status are not refundable. However, you can return them for a credit note or exchange.