A pre-order status means that the item is currently being carefully made by any of our ethical labels and makers, and you’re welcome to purchase as normal via the checkout.
★ 4 weeks is the estimated delivery time from date of purchase for pre-ordered items for our labels Nich, Odalux & Mantaikotai, though should they arrive at Velvety earlier than anticipated, we will, of course, be able to send them to the address nominated at the time of checkout.
Please note: all pre-orders need at least 3 weeks to be made and delivered to Velvety.
★ Our Labels Wilga Clothing, some styles from Quillan & Terra the label are also made to order. Wilga items can take 3 to 7 days to be made and ships via express post. Quillan ships within 2 weeks from the date of purchase. Terra the label can take 6-8 weeks for dispatch.
If a style or colour you wish to purchase is unavailable online, please email us at firstname.lastname@example.org with the details as we may be restocking soon.
Please note: Garments & shoes with a pre-order status are not refundable. However, you can return them for a credit note or exchange.