Pre-Order Clothing

A pre-order status means that the item is currently being carefully made by any of our ethical labels and makers, and you’re welcome to purchase as normal via the checkout.

★ 4 weeks is the estimated delivery time from date of purchase for pre-ordered items for our labels Nich, Odalux & Mantaikotai, though should they arrive at Velvety earlier than anticipated, we will, of course, be able to send them to the address nominated at the time of checkout.

Please note: all pre-orders need at least 3 weeks to be made and delivered to Velvety. 

★ Our Labels Wilga Clothing, some styles from Quillan & Terra the label are also made to order. Wilga items can take 3 to 7 days to be made and ships via express post. Quillan ships within 2 weeks from the date of purchase. Terra the label can take 6-8 weeks for dispatch.

 

Pre-Order Shoes

★ Please allow up to 15-20 days of delivery from the date of purchase. In most cases, it will arrive prior to the 15 days period. This applies to Solana Shoes & Bohema Shoes.

If a style or colour you wish to purchase is unavailable online, please email us at info@velvety.com.au with the details as we may be restocking soon. 

Please note: Garments & shoes with a pre-order status are not refundable. However, you can return them for a credit note or exchange.